otterskate 's review for:

Fulfillment: Winning and Losing in One-Click America by Alec MacGillis, Stefan Alexander MacGillis
3.0

The protagonist here is Amazon, sort of, and a cast of smaller characters introduced here and there with mixed relevance. The narrative appears to jump around in location and time. I found this hard to follow and am not sure if it accomplishes its mission, which appears to be a mix of an expose regarding inequality in America, corporate power, and the exploitation of workers.