A review by sarahwavi
Emotional Intelligence 2.0 by Jean Greaves, Travis Bradberry

4.0

I really enjoyed this book. It’s a simple and quick read, but your eyes are opened by statements that you feel you have to internalize, write down, and re-read.

I have learned things that I will put into practice, but my only problem with the book was the lessons, while can be replicated in other cultures, have to be tweaked to in fact, have a greater impact in those cultures. Kenyan communication is one the most abrasive I’ve ever experienced. Most times I choose not to engage when it’s a simple ask and answer. I’ve come to realize it’s mostly defensive. A lot of miscommunication here. What people think is communication is merely just a person talking and another hearing (not listening, hearing) and forming a response.

Another question would be if this translated to non-verbal communication. Mostly text and social media. People on Twitter especially can take offense at the smallest things, and when you try to apply any of these principles it seems to make things worse.

All in all, this was a great book, and I’m definitely more emotionally intelligent. I hope to keep putting these principles into practice.