A review by sohare1981
Answering 911: Life in the Hot Seat by Caroline Burau

5.0

This is the second time reading this novel. The every-day struggles of a 911 dispatcher. I find this a quick and easy read, and am using the information as a buffer for a character I'm working on in my own novel. The material in the book is great, I know not every dispatch center runs the same exact way, but it really gives you an idea about what it’s like working as one. The stress that goes along with job, the strain it can put on your personal life and the all and BS that the dispatchers and many police have to go through in their line of work. It’s a thankless job, one you never want to have to need in your life but in all odds are grateful that there’s someone there to answer your panicked call.