A review by tristanbills
Emotional Intelligence 2.0 by Jean Greaves, Travis Bradberry

3.0

You can increase your level of emotional intelligence, or EQ. Focus on understanding and controlling your own emotions and behaviors first, then build your relationships by paying attention to body language and addressing people in a personal way. Balance your emotions with rational thinking, and never stop trying to improve yourself through feedback. When you have high emotional intelligence, you don't just relate better to others – you'll manage yourself better, too.

Listening to other people's thoughts and reading their emotions is an integral part of having a high EQ. So pay serious attention when you listen – it'll give you more insight on a person's mind and show that you care about her thoughts.