A review by drp_moonlight
Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It by Jay M. Feinman

2.0

The subject matter is incredibly important and relevant. It is clear the author approached the topic from a people-first perspective. But it is incredibly dry. The arguments are clear and it is not, overall, a difficult book to follow but it leaves you missing the artistry of prose.