A review by iancolby
Leading Change by John P. Kotter

1.0

I had to stop. I couldn't take anymore inane examples. I don't disagree that this 8 step process may help some organizations (although his audience seems to be exclusively large, turn-of-the-millenium, service corporations rather than any other organizations). But it's a boring, poorly disguised self-help book. And I despise self-help books.