A review by iancolby
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way by Tom Smith, Roger Connors

1.0

I have an inherent hatred of self-help books. This is a self-help book. I was half expecting a PATENTED PHRASE™ every other sentence. Instead I got it EVERY sentence. I'm surprised they waited until the end to sell me DVDs rather than throughout.

This book, like all self-help books, reads like astrology. You read what you want to see. There's no thoroughness, rationality/logic, or reasonable doubt. "If you follow our patented Outer and Inner Ring methods, you WILL succeed at accountability" (Why rings? The book never explains).

Of course, when you can't just "align" (i.e. inspire) your workers to see it your way with the checkboxes they provide, it's ultimately your fault for not following through.

I didn't need to read 240 pages to follow a BULLSHIT PATENTED METHOD™ for inspiring workers.