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nbcknwlf 's review for:
Crucial Conversations: Tools for Talking When Stakes are High
by Kerry Patterson
I'd heard rave reviews about Crucial Conversations from coworkers, so I eagerly purchased a copy hoping to improve the quality of my work and personal relationships.
I was a little disappointed. There are definitely some useful ideas in here, and it's a quick read, so it wasn't a complete waste of my time. But the overarching theme is "don't be a jerk, treat others with respect" which seems pretty obvious to me. But maybe it's not?? I dunno.
I also felt like it focused a little more on dealing with your "violence" tendencies (hers I go with the terminology) - lashing out defensively - than it does in dealing with "silence" tendencies (clamming up). It takes a lot about bringing it out of OTHER people, but as a big clam-up-and-seether, I would've liked some more advice on how to tease that out.
Worth a skim or even a full read, but try not to pay full cover price.
I was a little disappointed. There are definitely some useful ideas in here, and it's a quick read, so it wasn't a complete waste of my time. But the overarching theme is "don't be a jerk, treat others with respect" which seems pretty obvious to me. But maybe it's not?? I dunno.
I also felt like it focused a little more on dealing with your "violence" tendencies (hers I go with the terminology) - lashing out defensively - than it does in dealing with "silence" tendencies (clamming up). It takes a lot about bringing it out of OTHER people, but as a big clam-up-and-seether, I would've liked some more advice on how to tease that out.
Worth a skim or even a full read, but try not to pay full cover price.