A review by suncani
When I Say No, I Feel Guilty: How to Cope--Using the Skills of Systematic Assertive Therapy by Manuel J. Smith

3.0

Book read as part of a training course. While there were some interesting examples, because it was written in the 70's some of the language is a bit dated and it feels a bit forced because of the nature of the conversation. This book's strength is in highlighting the different techniques which can be used, and explaining how and why they work.