A review by tealightfully
Answering 911: Life in the Hot Seat by Caroline Burau

3.0

This was a really fast, mostly interesting read about a job that I've always been curious about the inner-workings of. I didn't really click with the author's writing voice but I loved the tenderness she wrote about her coworkers with. It's a good read if you're looking for information about what it's like to be a 911 dispatcher and not looking to read 200 pages of transcripts - like other books of its type.