Richard S. Gallagher

13 books

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations by Richard S. Gallagher, Carol Roth

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Richard S. Gallagher, Carol Roth

208 pages • 2013

nonfiction business informative medium-paced
Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service by Richard S. Gallagher

Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service

Richard S. Gallagher

252 pages • paperback

nonfiction business economics informative medium-paced
Stress-Free Small Talk: How to Master the Art of Conversation and Take Control of Your Social Anxiety by Richard S. Gallagher

Stress-Free Small Talk: How to Master the Art of Conversation and Take Control of Your Social Anxiety

Richard S. Gallagher

176 pages • paperback

nonfiction self help informative medium-paced
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service by Richard Gallagher

What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

Richard Gallagher

128 pages • paperback

nonfiction business informative lighthearted slow-paced
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service by Richard S. Gallagher

What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service

Richard S. Gallagher

128 pages • 2008

nonfiction business informative lighthearted slow-paced
Delivering Legendary Customer Service by Richard S. Gallagher

Delivering Legendary Customer Service

Richard S. Gallagher

276 pages • paperback

nonfiction business economics medium-paced
How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work by Richard S. Gallagher

How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

Richard S. Gallagher

240 pages • 2009

nonfiction informative medium-paced
I'll Be Watching You: True Stories of Stalkers and Their Victims by Richard S. Gallagher
I'll Be Watching You: True Stories of Stalkers and Their Victims
—
Richard S. Gallagher

I'll Be Watching You: True Stories of Stalkers and Their Victims

Richard S. Gallagher

296 pages • digital • 2002

The Million Dollar Writer: How to Have a Legitimate - and Lucrative - Career as a Writer by Richard S. Gallagher

The Million Dollar Writer: How to Have a Legitimate - and Lucrative - Career as a Writer

Richard S. Gallagher

176 pages • paperback

nonfiction art
No Bravery Required: A Clinically Proven Program for Fears, Phobias and Social Anxiety by Richard S. Gallagher Lmft

No Bravery Required: A Clinically Proven Program for Fears, Phobias and Social Anxiety

Richard S. Gallagher Lmft

192 pages • paperback

nonfiction psychology medium-paced