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Linda Glenicki

1 book

Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Management by Microsoft Corporation, Mark Perry, Linda Glenicki
Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Management
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Microsoft Corporation, Mark Perry, Linda Glenicki

Microsoft Sourcebook for the Help Desk: Techniques and Tools for Support Organization Design and Management

Microsoft Corporation, Mark Perry, Linda Glenicki

477 pages • paperback • 1997

challenging informative reflective medium-paced