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oursllc's review against another edition
2.0
The business communication ideas in this book are sound. However, there are two example stories in this book that should banish it back to the 1950s. In one, the author uses the term “hussy” to describe a woman - clearly unacceptable in 2019, particularly in a business setting. In the other example, a husband tries to coerce his wife into an intimate encounter when she clearly says no. This is not a communication issue for the business environment. It perpetuates patriarchal stereotypes - clearly unacceptable for the business world. Perhaps the author could take a moment to review the audience for the book. These outdated ideas about women have no place in the current business climate. I gave it two stars for the excellent ideas it offers, but they are lost in the misogyny.
autumnhab's review against another edition
challenging
informative
reflective
slow-paced
2.5
I’m giving this book a 2.5 because I started reading it then I gave up for a while and came back to it. I really want to read this again with an accountability partner so I can take notes. I did highlight but ultimately I’d like to revisit this one day in the future.
dharaiter's review against another edition
4.0
I didn't know how much I needed this book until I read it for one of my classes. As someone who has had hard time confronting people all her life, this was a precious little tool to learn those little techniques that could be used to have a proper 'accountability conversation' with someone you need to confront.
downthebookjar's review against another edition
4.0
After reading Crucial Conversations, parts of this book were quite redundant. The book was helpful, but tedious.
runani15's review against another edition
3.0
Great book! I got more out of it than crucial conversations but both worked well together. I also took the online training which I found amazing.
carrieemoran's review against another edition
2.0
I can't get past the heteronormative examples and patronizing language, though some of the concepts are good.