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702 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
702 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
informative
inspiring
reflective
slow-paced
Crucial Conversations is a deeply insightful book that helps readers reshape their approach to difficult discussions by promoting complete honesty and unwavering respect. When faced with tough conversations, we tend to choose silence (hi, that's me!) or violence. This book encourages us to instead engage in meaningful dialogue that creates psychological safety for everyone—without compromising our own voice.
I primarily read it through a workplace lens—thinking about conversations with colleagues, direct reports, managers, etc.—but the techniques are just as applicable in conversations with family and friends. The book strikes a healthy balance, offering relatable examples from all areas of life.
For me, the most impactful advice was about staying productive in dialogue when the other person is, let’s say, a bit more “emotionally charged.” It offers practical steps to steer the conversation back toward a constructive path. I also appreciated the guidance on expressing your honest thoughts without sugar-coating or downplaying the issue. And for those of you who tend to lean more toward confrontation (aka choosing violence...lol), there are just as many useful tips for making your communication more thoughtful and effective.
I walked away with MANY notes, and to date, this is one of the best books I’ve read on communication in relationships. That said… like many leadership books, it could have been a bit more concise. At times, there were a few too many examples to reinforce a point, or it felt like the same concept was being repackaged with a different acronym. Still, I’d highly recommend it to anyone. Personally, I probably won’t re-read it cover to cover, but I’ll definitely revisit my notes, their handy crib sheets, or skim the chapter summaries when I need a refresher.
I primarily read it through a workplace lens—thinking about conversations with colleagues, direct reports, managers, etc.—but the techniques are just as applicable in conversations with family and friends. The book strikes a healthy balance, offering relatable examples from all areas of life.
For me, the most impactful advice was about staying productive in dialogue when the other person is, let’s say, a bit more “emotionally charged.” It offers practical steps to steer the conversation back toward a constructive path. I also appreciated the guidance on expressing your honest thoughts without sugar-coating or downplaying the issue. And for those of you who tend to lean more toward confrontation (aka choosing violence...lol), there are just as many useful tips for making your communication more thoughtful and effective.
I walked away with MANY notes, and to date, this is one of the best books I’ve read on communication in relationships. That said… like many leadership books, it could have been a bit more concise. At times, there were a few too many examples to reinforce a point, or it felt like the same concept was being repackaged with a different acronym. Still, I’d highly recommend it to anyone. Personally, I probably won’t re-read it cover to cover, but I’ll definitely revisit my notes, their handy crib sheets, or skim the chapter summaries when I need a refresher.
nothing revolutionary in here however, really good tools be honestly super helpful. i think it’s a great resource!
informative
reflective
medium-paced
challenging
informative
medium-paced
informative
medium-paced
Strategies to have productive conversations such as being intentional with our words, remembering that we are the ones to control our emotions, checking our intense, and identifying a mutual purpose or goal.
funny
hopeful
informative
inspiring
tense
challenging
informative
medium-paced
A critical read with a lot of direct examples on how to be better with communication. I had a ton of takeaways I could apply immediately in my role as manager. However, this book is good for everyone!
informative
reflective
fast-paced
informative
inspiring
slow-paced