koreykit's review against another edition

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informative medium-paced

5.0

kathleenbailey's review

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informative inspiring reflective medium-paced

5.0

particle010's review

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No valuable insight 

hnatola's review against another edition

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informative fast-paced

hannahackermans's review against another edition

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informative inspiring reflective tense fast-paced

4.0

catlove9's review against another edition

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informative inspiring reflective medium-paced

3.5

mzipprick's review

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informative medium-paced

3.75

pipisafoat's review

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informative medium-paced

4.0

kcjulia's review against another edition

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3.0

I've been reading a string of books on effective communication. This one had a few good, practical insights (building safety, contrasting statements), but I strongly disliked the self-help tone and the way they capitalized all the key concepts. Irritating.

jbird04's review against another edition

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4.0

Very helpful book. As my daughter struggles through a few crucial conversations in college it seems she would benefit from 5is book. Helpful tips in all areas of life.