sarahweyand's review against another edition

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informative reflective fast-paced

3.5

Let's get things straight: I am NOT a business book girlie. I think lots, if not most, business/leadership/communications books are farces written by privileged, white, middle-aged men to get you to buy a book full of information you could have found online for free, and that's how they make their money.

On the other hand, this is kinda good.

The key to this book is that it's part FBI storytelling, part negotiation advice. Learning about the hostage negotiation tactics Voss used and different scenarios in which he applied them was fascinating. By far my favorite aspect of the book. I also wish it was the only part. 

This book is also, literally, Manipulation Tactics 101. That's cool if you're a hostage negotiator and sharing your stories about life-or-death situations, but it becomes more uncomfortable when you start thinking about applying these tactics to literally anyone else. I'm also a confrontation-avoidant introvert that doesn't get off on haggling with a used car salesperson for hours, so maybe this book wasn't written for me. Serves me right for picking up a business book when I guess what I wanted was a memoir.

Maybe I'll try some of the more tame tactics here with people I'll never see again and don't care about, but most seem too overly asshole-ish to implement in public. Also I'm a woman, and no matter how assertive I am, there are men who never take me seriously anyway. I want to like this book so bad, but it doesn't have enough of the juicy stuff in it.

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nadia's review against another edition

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informative tense medium-paced

4.5

I took so many notes while reading this book! It was packed with tips and tricks and I loved the mix of information with personal stories from the author's real-life experience with the FBI.

I know that probably 95%+ of the people the author has interacted with during his real-life negotiations were men, but it's obvious this book is for a wider audience, and so it was mildly annoying that nearly everything was related to a 'he', 'him', or 'guy'.

On that, while I was fascinated by the stories, I would have  appreciated a few more detailed examples/walkthroughs of more of the day-to-day scenarios a typical reader would encounter.

All in all though, a great book, and the best I've read so far this year. Definitely make sure whichever edition you read has the One Sheet appendix attached!

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elly29's review against another edition

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informative fast-paced

3.0

This was a book with useful action-items and a very useful re-framing of negotiations. Negotiations are really just ways to understand yourself and others better, because ideally you help everyone get what they really want. However, I don't think I read this book at the right time in my life: I'm either 10 years too late, or X years too early? Great, and mildly life-changing. Plus, a quick read. The stories about hostage negotiation were exciting.

(I got a little hung-up on the chip on his shoulder about titles/accolades; I rolled my eyes at his use of the cliche, "the best and brightest," was frustrated with his fascination with Harvard, and pursed my lips at how many times he mentioned he was the lead international hostage negotiator for the FBI...)

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