The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Joseph A. Michelli
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW
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Joseph A. Michelli
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The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Joseph A. Michelli

321 pages • first pub 2011 (editions)

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