Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph Michelli

Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

Joseph Michelli

304 pages missing pub info (editions)

nonfiction business health history
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THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER "Like any business, a hospital must be true to its core values in order to succeed. 'Trickle-down values' start at the top with the best leadership, so that all the stakeholders understand ...

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