Joseph Michelli

11 books

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging by Joseph Michelli

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging

Joseph Michelli

336 pages • hardcover

nonfiction business economics travel informative slow-paced
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way by Joseph Michelli

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Joseph Michelli

304 pages • hardcover

nonfiction business economics informative slow-paced
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Joseph Michelli

284 pages • hardcover

nonfiction business economics travel informative fast-paced
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph Michelli

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Joseph Michelli

224 pages • hardcover

nonfiction business economics history travel informative inspiring medium-paced
The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging by Joseph Michelli, Joseph Michelli

The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging

Joseph Michelli, Joseph Michelli

missing page info

informative reflective slow-paced
la experiencia starbucks. 5 principios para convertir lo ordinario en extraordinario by Joseph Michelli
la experiencia starbucks. 5 principios para convertir lo ordinario en extraordinario
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Joseph Michelli

la experiencia starbucks. 5 principios para convertir lo ordinario en extraordinario

Joseph Michelli

212 pages • 958

medium-paced
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People by Joseph Michelli

Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

Joseph Michelli

304 pages • hardcover

nonfiction business economics
Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System by Joseph Michelli

Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

Joseph Michelli

304 pages • hardcover

nonfiction business health history
Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges by Joseph Michelli

Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

Joseph Michelli

288 pages • hardcover

nonfiction business economics
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market by John Yokoyama, Joseph A. Michelli
When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market
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John Yokoyama, Joseph A. Michelli

When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

John Yokoyama, Joseph A. Michelli

176 pages • 2004

nonfiction business informative medium-paced