Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System: Leadership Lessons for Creating ... Customer Experience from UCLA Health System by Joseph A. Michelli
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System: Leadership Lessons for Creating ... Customer Experience from UCLA Health System

Joseph A. Michelli

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System: Leadership Lessons for Creating ... Customer Experience from UCLA Health System

Joseph A. Michelli

321 pages first pub 2011 (editions)

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