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233 pages • first pub 2005 (view editions)
ISBN/UID: 9789077212585
Format: Paperback
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (ITIL); and a self-study guide that contains all t...
Community Reviews
Content Warnings
233 pages • first pub 2005 (view editions)
ISBN/UID: 9789077212585
Format: Paperback
Language: English
Publisher: Not specified
Edition Pub Date: Not specified
Description
This introduction to IT Service Management is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the core books in the IT Infrastructure Library (ITIL); and a self-study guide that contains all t...
Community Reviews
Content Warnings