Mike Pieper

4 books

Foundations of IT service management: based on ITIL by Annelies van der Veen, Mike Pieper

Foundations of IT service management: based on ITIL

Annelies van der Veen, Mike Pieper

233 pages • paperback • 2005

medium-paced
ITIL V3 Foundation Exam by Axel Kolthof, Arjen de Jong, Mike Pieper

ITIL V3 Foundation Exam

Axel Kolthof, Arjen de Jong, Mike Pieper

231 pages • paperback

informative medium-paced
ITIL® V3 by van Bon, Jan
ITIL® V3
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van Bon, Jan

ITIL® V3

van Bon, Jan

150 pages • digital • 2010

Service Transition Based on ITIL V3: A Management Guide by Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen
Service Transition Based on ITIL V3: A Management Guide
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Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen

Service Transition Based on ITIL V3: A Management Guide

Jan Van Bon, Ruby Tjassing, Axel Kolthof, Arjen de Jong, Mike Pieper, Annelies Van Der Veen

171 pages • paperback • 2008

medium-paced