The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary by Joseph A. Michelli

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Joseph A. Michelli

193 pages • first pub 2006 (editions)

nonfiction business informative inspiring medium-paced
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WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business gr...

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