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160 pages • first pub 1992 (editions)
ISBN/UID: 9780688123161
Format: Hardcover
Language: English
Publisher: William Morrow & Company
Publication date: 19 May 1993
Description
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...
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160 pages • first pub 1992 (editions)
ISBN/UID: 9780688123161
Format: Hardcover
Language: English
Publisher: William Morrow & Company
Publication date: 19 May 1993
Description
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...