Raving Fans by Kenneth H. Blanchard, Sheldon Bowles

160 pages first pub 1992 (view editions)

nonfiction business informative fast-paced
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Description

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...

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Community Reviews

3.31
based on 455 reviews

Moods

informative: 95%

inspiring: 40%

lighthearted: 27%

reflective: 27%

funny: 22%

hopeful: 9%

adventurous: 4%

challenging: 4%

relaxing: 4%


Pace

82% of readers chose fast
17% of readers chose medium
fast
medium

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