Raving Fans by Kenneth H. Blanchard, Sheldon Bowles

160 pages first pub 1992 (view editions)

nonfiction business informative fast-paced
Powered by AI (Beta)

Raving Fans is ideal for business professionals seeking actionable strategies to transform customer satisfaction into enthusiastic loyalty through innovative service practices.

Description

Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...

Read more

Community Reviews

3.3
based on 449 reviews

Moods

informative: 95%

inspiring: 38%

lighthearted: 28%

reflective: 28%

funny: 23%

hopeful: 9%

adventurous: 4%

challenging: 4%

relaxing: 4%


Pace

86% of readers chose fast
13% of readers chose medium
fast
medium

Content Warnings

This book doesn't have any content warnings yet!

If you're the author of this book and want to add author-approved content warnings, please email us at support@thestorygraph.com to request the content warning form.

Accept and close

By using The StoryGraph, you agree to our use of cookies.
We use a small number of cookies to provide you with a great experience.

Find out more