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160 pages • first pub 1992 (view editions)
ISBN/UID: 9780688123161
Format: Hardcover
Language: English
Publisher: William Morrow
Edition Pub Date: 19 May 1993
Raving Fans is ideal for business professionals seeking actionable strategies to transform customer satisfaction into enthusiastic loyalty through innovative service practices.
Description
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...
Community Reviews
Moods
informative: 95%
inspiring: 38%
lighthearted: 28%
reflective: 28%
funny: 23%
hopeful: 9%
adventurous: 4%
challenging: 4%
relaxing: 4%
Pace
Content Warnings
This book doesn't have any content warnings yet!
If you're the author of this book and want to add author-approved content warnings, please email us at support@thestorygraph.com to request the content warning form.
160 pages • first pub 1992 (view editions)
ISBN/UID: 9780688123161
Format: Hardcover
Language: English
Publisher: William Morrow
Edition Pub Date: 19 May 1993
Raving Fans is ideal for business professionals seeking actionable strategies to transform customer satisfaction into enthusiastic loyalty through innovative service practices.
Description
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a consta...
Community Reviews
Moods
informative: 95%
inspiring: 38%
lighthearted: 28%
reflective: 28%
funny: 23%
hopeful: 9%
adventurous: 4%
challenging: 4%
relaxing: 4%
Pace
Content Warnings
This book doesn't have any content warnings yet!
If you're the author of this book and want to add author-approved content warnings, please email us at support@thestorygraph.com to request the content warning form.