A review by henrik_w
Lời từ chối hoàn hảo by William Ury

4.0

I read “Getting to Yes” many years ago, and loved it. In the introduction, William Ury explains that this (newer) book can be seen as laying the foundation for Getting to Yes and the third book in the series, Getting Past No.

William Ury summarizes the main idea in this book as: Yes! No. Yes? When you say no to something, there is a reason. For example, you say no to working late, because you want to spend time with your family. The first yes is the yes you say to being with your family, and it is the reason you then say no to working late. The third yes is the effort to keep the relationship positive, even though you have said no.

This formula is a great way of saying no in a positive way, and the whole book is spent explaining the formula and how to apply it. There are many examples throughout the book, and William Ury does a great job teaching the reader how to say no in the best possible way. Even if you don’t normally have a hard time saying no, it is still valuable to read, because the system he lays out is so well thought out. It’s a quick read, and all the examples make it even easier to understand.