A review by ltoshinskie
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior by Ron McMillan, Kerry Patterson, Joseph Grenny

challenging hopeful informative inspiring reflective fast-paced

4.0

Read this because we had a PD on it and I wanted to know more, but she kinda put all the important parts in the PD. It’s clearly written and pretty smart and logical. I wish I had read it at the beginning of the school year for managing adults.