Shep Hyken

12 books

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience by Shep Hyken

Amazement Revolution: Seven Customer Service Startegies to Create an Amazing Customer (& Employee) Experience

Shep Hyken

214 pages • first pub 2011 (editions)

nonfiction business informative medium-paced
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone by Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Shep Hyken

232 pages • first pub 2017 (editions)

nonfiction business informative medium-paced
The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty by Shep Hyken

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken

214 pages • first pub 2018 (editions)

nonfiction business informative slow-paced
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists by Shep Hyken

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Shep Hyken

244 pages • missing pub info (editions)

nonfiction business economics informative slow-paced
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet by Shep Hyken

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Shep Hyken

240 pages • first pub 2013 (editions)

nonfiction business informative medium-paced
The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience by Shep Hyken

The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

Shep Hyken

229 pages • first pub 2011 (editions)

informative medium-paced
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone by Shep Hyken
Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
—
Shep Hyken

Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone

Shep Hyken

232 pages • missing pub info (editions)

Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times by Raúl Candeloro
Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times
—
Raúl Candeloro

Experts Power Guide to Selling More in Tough Times: Strategies To Help You Sell and Be Successful During Slumps, Recessions and Tough Economic Times

Raúl Candeloro

missing page info • missing pub info (editions)

I'll Be Back: How to Get Customers to Come Back Again & Again by Shep Hyken
I'll Be Back: How to Get Customers to Come Back Again & Again
—
Shep Hyken

I'll Be Back: How to Get Customers to Come Back Again & Again

Shep Hyken

234 pages • missing pub info (editions)

I'll Be Back: How to Get Customers to Come Back Again & Again by Shep Hyken

I'll Be Back: How to Get Customers to Come Back Again & Again

Shep Hyken

240 pages • missing pub info (editions)

informative medium-paced