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698 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
698 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
This is actually such a great resource! Not just for business but for any conversation you could have in your life.
informative
medium-paced
Read for work. Not new concepts and dragged out but decent framework if new to communicating respectfully
informative
inspiring
medium-paced
Lots of practical tools for crucial conversations. Start with the
heart, get back to safety, contrast. Get facts.
heart, get back to safety, contrast. Get facts.
Content Warnings
Minor: Sexual content, Toxic relationship, Death of parent
informative
inspiring
reflective
fast-paced
Truly one of the most practical and brilliant business books, and this from someone who loathes the average "New York Times best-selling business book!". This book offers deep insights into the human psyche around relationships and interactions, communications and relating to one another and the world of things that can go wrong - that does go wrong - on a daily basis. It applies to your relationship with your boss, business colleagues, partner, spouse, co-worker, friends, and your entire ecosystem. If you want something, you need to be able to communicate it. If you don't want something, you must be able to say it and every interaction has consequences. Do you want to keep the relationship? Do you want to be liked, trusted, loved, adored and still firm in your views? Or do you want to stay in the constant prison of power struggle, victim mindset, false stories and breakdown of communication with roller coaster of emotions?
I've already started using the tools in Crucial Conversations with my spouse. Right now, I'm happy to say that my relationship is in a very good place, but as I read the book, I reflected on years of misunderstandings and jumping to conclusions and seeing where I would often take the doomed route to nowhere, rather than the safe and smart path to a place of mutual understanding, trust and love. So I've started applying these principles and teaching my husband how to look for signs and how to communicate to me when he feels unsafe or unhappy in a conversation, or as the authors put it, when "dialogue" stops, because when you step out of dialogue, all breaks down, so the goal is to stay in dialogue when stakes are high, when emotions are strong.
Another great tool you learn in this book is to state the mutual purpose and draw from that to bring yourself and the other person to the same side. As you begin the process, you can create safety and trust by doing this very early on.
If you believe that communication is at the heart of getting things done, building relationships, creating an impact, as I do, then this is one of the BEST books on communication when stakes are high, and if you are able to have a powerful crucial conversation, if you can train yourself to do this with the help of the amazing techniques in this book, then you have a rare gift that helps you in all areas of life.
I've started recommending this book and even sending it to my clients, and teaching the principles in my coaching sessions. It is even worth a re-read. Highly recommended.
I've already started using the tools in Crucial Conversations with my spouse. Right now, I'm happy to say that my relationship is in a very good place, but as I read the book, I reflected on years of misunderstandings and jumping to conclusions and seeing where I would often take the doomed route to nowhere, rather than the safe and smart path to a place of mutual understanding, trust and love. So I've started applying these principles and teaching my husband how to look for signs and how to communicate to me when he feels unsafe or unhappy in a conversation, or as the authors put it, when "dialogue" stops, because when you step out of dialogue, all breaks down, so the goal is to stay in dialogue when stakes are high, when emotions are strong.
Another great tool you learn in this book is to state the mutual purpose and draw from that to bring yourself and the other person to the same side. As you begin the process, you can create safety and trust by doing this very early on.
If you believe that communication is at the heart of getting things done, building relationships, creating an impact, as I do, then this is one of the BEST books on communication when stakes are high, and if you are able to have a powerful crucial conversation, if you can train yourself to do this with the help of the amazing techniques in this book, then you have a rare gift that helps you in all areas of life.
I've started recommending this book and even sending it to my clients, and teaching the principles in my coaching sessions. It is even worth a re-read. Highly recommended.
reflective
A practical guide for navigating high-stakes conversations with clarity and confidence.
It helped me understand how to stay grounded, speak honestly, and protect relationships — even when things get tense.
A must-read if you want to communicate better when it really counts.
Read as part of the Evernote Academy Book Club and deserves a reread
informative
informative
slow-paced