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leontyna's review against another edition
informative
inspiring
reflective
medium-paced
5.0
Very useful book, I took so many notes and I have already tried to use the techniques learned with decent outcome. I highly recommend it, although I feel written version would work better than audio.
lydiasee's review against another edition
Assimilationist and racist. The kind of book managers read to be able to manipulate their subordinates. While there are some good tactics for communication strategies, the helpful is buried under such harmful examples as: when a supervisor repeatedly mispronounces your name, then when you being it up they double down and reply that your name is too difficult to pronounce and you should just use an Americanized nickname, you should then calmly tell them that this makes you feel disrespected.
This is harmful advice. The correct response is that you immediately report them to HR (if it is safe for you to do so without fear of retaliation) or seek support from whatever agencies exist for internal reporting. If this is impossible, leave this racist mf place. This is not a crucial conversation, this is assuming the disempowered should do the emotional labor of code switching to make racism more palatable.
This is harmful advice. The correct response is that you immediately report them to HR (if it is safe for you to do so without fear of retaliation) or seek support from whatever agencies exist for internal reporting. If this is impossible, leave this racist mf place. This is not a crucial conversation, this is assuming the disempowered should do the emotional labor of code switching to make racism more palatable.
protogen_dianma's review against another edition
2.0
Interesting book, in some ways it over complicated what is a very simple, but potentially powerful idea.
If you are feeling like you have trouble communicating it is worth picking up.
If you are feeling like you have trouble communicating it is worth picking up.
sebswann's review against another edition
5.0
“The single biggest problem in communication is the illusion that it has taken place.” ~ George Bernard Shaw
Everyone should read this book, truly everyone—it may be one of the most important books I’ve ever read. Reading it, I felt called out, seen, and supported. I found it insightful and think it would be helpful to anyone who ever has crucial conversations, which again, I imagine is everyone. I wish this book was taught in every school and I know I will be coming back to it again and again in the future for wisdom and guidance.
Everyone should read this book, truly everyone—it may be one of the most important books I’ve ever read. Reading it, I felt called out, seen, and supported. I found it insightful and think it would be helpful to anyone who ever has crucial conversations, which again, I imagine is everyone. I wish this book was taught in every school and I know I will be coming back to it again and again in the future for wisdom and guidance.
supperhey's review against another edition
5.0
To grossly summarize: beware of your own emotions and motives, as well as other people's. These grossly lead us to the primal fight / flight response which is unproductive.
This book succinctly walks through a series of relating techniques with relatable examples found in both personal and professional places. Highly recommend, a short read with digestible and applicable insights.
This book succinctly walks through a series of relating techniques with relatable examples found in both personal and professional places. Highly recommend, a short read with digestible and applicable insights.