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712 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
712 reviews for:
Crucial Conversations: Tools for Talking When Stakes Are High
Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny
3.92 AVERAGE
informative
reflective
slow-paced
I'd heard rave reviews about Crucial Conversations from coworkers, so I eagerly purchased a copy hoping to improve the quality of my work and personal relationships.
I was a little disappointed. There are definitely some useful ideas in here, and it's a quick read, so it wasn't a complete waste of my time. But the overarching theme is "don't be a jerk, treat others with respect" which seems pretty obvious to me. But maybe it's not?? I dunno.
I also felt like it focused a little more on dealing with your "violence" tendencies (hers I go with the terminology) - lashing out defensively - than it does in dealing with "silence" tendencies (clamming up). It takes a lot about bringing it out of OTHER people, but as a big clam-up-and-seether, I would've liked some more advice on how to tease that out.
Worth a skim or even a full read, but try not to pay full cover price.
I was a little disappointed. There are definitely some useful ideas in here, and it's a quick read, so it wasn't a complete waste of my time. But the overarching theme is "don't be a jerk, treat others with respect" which seems pretty obvious to me. But maybe it's not?? I dunno.
I also felt like it focused a little more on dealing with your "violence" tendencies (hers I go with the terminology) - lashing out defensively - than it does in dealing with "silence" tendencies (clamming up). It takes a lot about bringing it out of OTHER people, but as a big clam-up-and-seether, I would've liked some more advice on how to tease that out.
Worth a skim or even a full read, but try not to pay full cover price.
informative
slow-paced
informative
inspiring
reflective
medium-paced
Very useful book, I took so many notes and I have already tried to use the techniques learned with decent outcome. I highly recommend it, although I feel written version would work better than audio.
The authors of this book address a critical problem in many organizations. Why do dysfunctional behaviors persist for months and years? Why do people recognize that there is a problem and yet nothing ever seems to be done to address the problem? The answer is because a crucial conversation needs to happen in order to address the issue. And people within the organization either lack the courage to have that conversation, or they don't know how to have the conversation.
This book is a great approach to a number of issues. Why should we have these crucial conversations when they are hard and potentially costly? How do we overcome resistance to the main points of the conversation? How could we avoid falling into the pitfalls of answering irrelevant objections and making the conversation either an act of passive-aggressive resistance or a downright hostile interaction (as the authors call it, "silent or violent" responses)?
This book is a great introduction to all of these questions. My only criticism of this book is that the authors addresses issues that, in my mind, should not be issues among professionals. For example, don't attack a person's character just because they are having a performance issue. This should be obvious, but perhaps some corporate leaders need to be told this. Don't call people names, don't use sarcasm, don't retaliate against hostile comments by making hostile comments of your own. These things should not have to be spoken. Perhaps this is a commentary on our society that the authors of this book need to do so.
Overall I would highly recommend this book to anyone who wants to improve the performance of subordinates or organizations in general.
This book is a great approach to a number of issues. Why should we have these crucial conversations when they are hard and potentially costly? How do we overcome resistance to the main points of the conversation? How could we avoid falling into the pitfalls of answering irrelevant objections and making the conversation either an act of passive-aggressive resistance or a downright hostile interaction (as the authors call it, "silent or violent" responses)?
This book is a great introduction to all of these questions. My only criticism of this book is that the authors addresses issues that, in my mind, should not be issues among professionals. For example, don't attack a person's character just because they are having a performance issue. This should be obvious, but perhaps some corporate leaders need to be told this. Don't call people names, don't use sarcasm, don't retaliate against hostile comments by making hostile comments of your own. These things should not have to be spoken. Perhaps this is a commentary on our society that the authors of this book need to do so.
Overall I would highly recommend this book to anyone who wants to improve the performance of subordinates or organizations in general.
informative
reflective
slow-paced
I started reading this book for work and eventually grabbed my own personal copy because it is very dense in information and I know I will need to read it again, if not more, to absorb all of it. Even in the end, the authors talk about how dense this little book is and how it can be a struggle to take it all in. Highly recommended for the world to read.
A weight was lifted off my shoulders when I decided to just skip the second half of the book.
Whilst the advice is good, the writing is a jumbled mess that you don’t pick up any of the actual points. They complete half of an example before going onto another one. They also appear to add in code words for random things, seems like they are almost wanting to trade mark common conversational strategies to me but idk.
I feel like a lot of this advice could be found online in a more succinct format. The chapters were way too long, they could’ve gotten to the point much quicker and with less examples thrown around haphazardly.
Whilst the advice is good, the writing is a jumbled mess that you don’t pick up any of the actual points. They complete half of an example before going onto another one. They also appear to add in code words for random things, seems like they are almost wanting to trade mark common conversational strategies to me but idk.
I feel like a lot of this advice could be found online in a more succinct format. The chapters were way too long, they could’ve gotten to the point much quicker and with less examples thrown around haphazardly.
informative
medium-paced
Had some good points but was so beyond boring, had to read for a job