Timothy L. Keiningham

3 books

Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- And Proven Tactics That Really Work by Lerzan Aksoy, Timothy L. Keiningham, Terry G. Vavra

Loyalty Myths: Hyped Strategies That Will Put You Out of Business -- And Proven Tactics That Really Work

Lerzan Aksoy, Timothy L. Keiningham, Terry G. Vavra

254 pages • hardcover

nonfiction business informative medium-paced
The Wallet Allocation Rule: Winning the Battle for Share by Lerzan Aksoy, Luke Williams, Timothy L. Keiningham

The Wallet Allocation Rule: Winning the Battle for Share

Lerzan Aksoy, Luke Williams, Timothy L. Keiningham

240 pages • hardcover

nonfiction business economics informative medium-paced
The Customer Delight Principle by Timothy L. Keiningham
The Customer Delight Principle
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Timothy L. Keiningham

The Customer Delight Principle

Timothy L. Keiningham

208 pages • paperback • 2001