Crucial Conversations: Tools for Talking When Stakes Are High by Ron McMillan, Kerry Patterson, Al Switzler, Joseph Grenny

3.92 AVERAGE

j_llian's review against another edition

4.0
informative reflective medium-paced

sdrawkcabneves's review against another edition

3.0
informative reflective medium-paced
bizlet's profile picture

bizlet's review against another edition

3.0
informative reflective medium-paced
The advice won't work for everyone due to unconscious (or very conscious) bias. From a professional standpoint the focus on achieving a stated objective makes sense. From a human standpoint, that advice breaks down for repeated harassment or discrimination. 

I appreciated the focus on self reflection and double-checking if my actions are likely to accomplish my end goal. I also liked the section on keeping the conversation safe, the advice was specific and practical.
justinic's profile picture

justinic's review against another edition

3.75
informative

tinahaynie's review against another edition

4.0
hopeful informative inspiring medium-paced

sowhitemocha's review against another edition

4.5
informative inspiring fast-paced
color_girl's profile picture

color_girl's review against another edition

5.0
It’s such an interesting thing when you take a step back to consider conversation and communication with the people around you! As humans, we are still learning so much and the thought provoking questions made me take a step back and reflect on my own life!

samadli's review against another edition

5.0
One of the best books on a very important, yet pretty dismissed soft skill. It is a book not for only one read, it should be visited back and read time to time to master the skills it teaches.
koscielski's profile picture

koscielski's review against another edition

3.0
informative inspiring reflective slow-paced

sarahrheawerner's review against another edition

2.0
Had to read for work. It actually had some good real-life examples for problem-solving (e.g., how to deal with irresponsible/argumentative roomates, calmly and rationally working out differences with a spouse, etc.)... just not something I would read for fun or recommend. I don't generally go for the "self-help" stuff -- especially when geared toward the "Who Moved My Cheese"/"Seven Habits of Highly Effective People" crowd.