informative fast-paced
informative reflective slow-paced

A primer on how to have difficult conversations, the authors do a wonderful job of developing a clear framework and offering examples to help you understand. (Along with acronyms for Everything). It's a great starting point but, as they themselves point out, you have to practice it to get any better, just reading isn't enough. This is a book I expect to return to regularly.
informative reflective medium-paced

Some decent advice mixed with some surprisingly bad advice.

The fictionalized examples were over-simplified and condescending. Some great starter advice here but nothing helpful for me.
informative reflective medium-paced

Read for post cert class.. would recommend with relevant information and applicable skills. Many post it’s for easy review.
informative reflective slow-paced
informative slow-paced

So the first step to achieving the results we really want is to fix the problem of believing that others are the source of all that ails us.

Overall this was pretty good and helpful advice that I think I can actually use. It was way too long for what it was though, the advice isn’t exactly complex so it doesn’t really require 200+ pages. 
slow-paced