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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by Earl W. Sasser, Leonard A. Schleisinger, James Heskett

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Earl W. Sasser, Leonard A. Schleisinger, James Heskett

missing duration info • missing pub info (editions)

nonfiction business informative reflective medium-paced
Other editions (3)
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What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

288 pages • missing pub info (editions)

nonfiction business informative reflective medium-paced
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (Large Print 16pt) by Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (Large Print 16pt)

Leonard a. Schlesinger, James L. Heskett, W. Earl Sasser

440 pages • missing pub info (editions)

nonfiction business informative reflective medium-paced
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms by W. Earl Sasser, Leonard A. Schleisinger, James Heskett

What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

W. Earl Sasser, Leonard A. Schleisinger, James Heskett

missing duration info • missing pub info (editions)

nonfiction business informative reflective medium-paced